For Service Providers
Fast payments, clear communication, professional service
Why Providers Choose My Shinobi
We make working with plan-managed participants simple and efficient. Our digital-first approach means faster payments, clearer communication, and less administrative burden for your practice.
How to Submit Invoices
Provide Services
Deliver your services to our plan-managed participants
Create Invoice
Include all required NDIS information and participant details
Email Invoice
Send to our dedicated invoice processing email
Get Paid
Receive payment within 2-3 business days
Invoice Requirements
• Participant name and NDIS number
• Service dates and line items with NDIS item numbers
• Your ABN and business details
• Clear description of services provided
• Total amount including GST (if applicable)
Payment Terms & Process
Payment Timeline
Day 1: Invoice received and initial review
Day 2: Verification and NDIS compliance check
Day 3: Payment processed and confirmation sent
Payment Methods
• Direct bank transfer (EFT)
• Payment confirmation via email
• Detailed remittance advice
• Monthly statements available
Support & Queries
Need help with an invoice or have questions about NDIS requirements? We prefer written communication for clarity and record-keeping.
Invoice Issues
For rejected invoices or payment queries
invoices@myshinobipm.com.au
General Enquiries
For setup and general questions
providers@myshinobipm.com.au
Getting Started
Ready to work with participants managed by My Shinobi Plan Management? Simply start submitting invoices using our process above. We'll set up your payment details and confirm receipt of your first invoice within one business day.
Professional Service Providers Welcome
Join the providers who trust My Shinobi Plan Management for efficient, reliable service.
Contact Us Today